FAQs

PRODUCT QUESTIONS

Yes, absolutely! Haht Mix is perfect for cocktails, mocktails, and lemonades. Check our Drink Recipe blog to find out more.

They are spicy but not ridiculously spicy. You will definitely feel some heat unless you eat spicy peppers in every meal. We did not make these products for the person who doesn’t like spicy, and cannot handle any level of capsaicin. If you do not like spicy - please understand, you may not be our customer. 

Yes - they are non-alcoholic. You have the option of adding alcohol, if desired.

Our Haht Mix drink mixes are made with fresh fruit and fresh habaneros. We get headaches from any artificial stuff, so here is the list of what we do not have in our Haht Mix drink mixes:

-NO Artificial Colors

-NO Artificial Flavors

-NO Artificial Sweeteners like aspartame - NO WAY

-NO Lab created products!

-NO Preservatives

It’s up to you, the customer, to know what you are allergic to. We have allergen statements on our labels.

ALLERGEN STATEMENT:

"Made in a facility that MAY produce soy, milk, peanuts, eggs, shellfish, tree nuts, fish, wheat."

From Trace: "The facility is my commercial kitchen, so other companies go in there, but I bring my own equipment, which I sanitize and manage for vegan purposes. No animal products touch our equipment - ever. If you have allergies, please be safe and figure it out with your registered doctor or registered nurse before purchasing and consuming."

We are NOT sugar-free because we use 100% Organic Cane sugar. We do not or never will, use any artificial sweeteners. If you eat sugar, fresh fruits, and can handle capsaicin from fresh habanero peppers, then, we will fit into your diet.

Yes, it’s all in your control as to how much or how little you use. We suggest you take a sip of the concentrate and make your creation accordingly. Understand that the spice dissipates after other liquids are added.

The Haht Company awaiting its Vegan Certification though Vegan.org for the 2 Haht Mix recipes. For now, we use a Vegan-friendly icon to show that we are not using any animal products ever. We will keep you posted - as soon as we are approved and given the AOK - we will change to the Vegan Certification icon.

Our drink mixes are gluten free - we don't make them with bread or any other gluten products.

SHIPPING

ORDERS ARE PROCESSED MONDAY THROUGH FRIDAY

The Haht Company, Inc. is not responsible for weather delays or other carrier issues. The estimated transit times calculated during checkout are only estimates and are not guaranteed.

STANDARD SHIPPING

  • Orders placed after 12PM EST Friday will begin processing the following Monday.
  • Shipments are only processed Monday through Friday, with the exception of holidays listed below.
  • Standard ground shipments are processed in 1-4 business days.
  • Transit time is typically 2-8 business days, depending on the delivery area.

PRIORITY SHIPPING

  • Shipments are only processed Monday through Friday, with the exception of holidays listed below.
  • Orders placed after 12PM EST Friday will begin processing the following Monday.
  • Priority mail shipments are processed in 1-4 business days.
  • Transit time is typically an additional 1-4 business days, depending on the delivery area.

Delays may occur due to holidays, weather, increased demand or other circumstances. (But we will do our best to get your order to you quickly.)

The shipping costs and options available for your location are displayed at checkout. Shipping rates are set by the carrier and may fluctuate during times of increased demand, such as holidays.

  • Shipments are only processed Monday through Friday, with the exception of holidays listed below.
  • Orders placed after 12PM EST Friday will begin processing the following Monday.

Yes, we do ship to military addresses! Please note that APO, FPO, & DPO addresses have a slightly different format, so at checkout to ensure there aren't any issues with delivering to your address, follow below:

The proper format you will need to use at checkout is:

  • Address Line 1: Unit & Box Number
  • Address Line 2 (optional): FOB (Forward Operating Base)
  • City: APO (Army Post Office)/FPO (Fleet Post Office)/DPO (Diplomatic Post Office)
  • State: AA (Armed Forces Americas)/AE (Armed Forces Europe)/AP (Armed Forces Pacific)
  • Zip Code: Zip Code
  • Country: Country

If you have any issues placing your order using your military address, please reach out to us at orders@hahtco.com and we'll be happy to assist you, or call Trace at 888-885-8075.

We do not offer direct international pricing through the hahtco.com website, however, due to the amount of international Haht-heads who have purchased our products when in the states, we will figure out how to get an order to you. if you are interested in placing an international shipment, email us at orders@hahtco.com and we will figure out the price with UPS Global Worldwide, and let you know the shipping cost. If you are interested in following through with the order after hearing the shipping cost, then… Yay!

RECIPES